Due to the current COVID-19 (Corona Virus) pandemic and the recent Government Guidelines, we have decided to enact our Business Continuity Plan.
Comsure has been reviewing our procedures and we decided to adopt a precautionary approach over and above official guidelines.
To ensure the safety and wellbeing of our customers, people, partners and suppliers, we have made some adjustments to our business operations to ensure we minimise any potential risks in this current environment. We have outlined these adjustments below.
- Our office will maintain a skeleton staff. Where possible, our people will be working from home or remotely and will be available on emails and over the phone for any questions you may have.
- Client meetings will be assessed on individual merits/requirements whilst complying with safe practices
- Our main phone number will still be answered, but if possible refer to our website for direct dial numbers for our brokers and claims team https://comsure.com.au/the-team/ as well as email addresses
We have prepared extensively to ensure we can maintain service levels should, as increasingly seems likely, more of our people need to work remotely in the coming weeks and months.
We will monitor the situation continuously and will keep you updated about this evolving situation.
We appreciate your understanding
Richard Rentoul – Director
Office: 07 3434 7807
Mobile: 0414 532 011
Stephen Hamill – Director
Office: 07 3434 7809
Mobile: 0407 147 646