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Citycover (Aust) Pty Ltd T/As Austbrokers Comsure

Citycover (Aust) Pty Ltd T/As Austbrokers Comsure

Austbrokers Comsure is a Queensland based national insurance broker first established over 40 years ago.

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          Street Address:
          Level 3, 131 Leichhardt Street,
          Spring Hill
          Brisbane, Australia

          Phone: (07) 3434 7800

Business Continuity Plan: COVID-19

March 24, 2020 By Comsure Insurance

Due to the COVID-19 (coronavirus) pandemic and government guidelines, Comsure has enacted our Business Continuity Plan.

Comsure has reviewed procedures and decided to adopt a precautionary approach over and above official guidelines.

To ensure the safety and wellbeing of our customers, people, partners and suppliers, we have made some adjustments to our business operations to minimise any potential risks in this current environment. Here are the adjustments:

  • Our office will maintain a skeleton staff. Where possible, our people will work from home or remotely and be available on email and by phone to answer your queries.
  • Client meetings will be assessed on individual merits and requirements while complying with safe practices.
  • The main phone number will be answered but, if possible, use direct dial numbers and email addresses for brokers and the claims team https://comsure.com.au/the-team/.

We have prepared extensively to ensure we can maintain service levels should more of our people need to work remotely in coming weeks and months.

We will monitor the circumstances continuously and keep you updated about this evolving situation.

We appreciate your understanding.

Richard Rentoul – Director
richard@comsure.com.au
Office: 07 3434 7807
Mobile: 0414 532 011

Stephen Hamill – Director
stephen@comsure.com.au
Office: 07 3434 7809
Mobile: 0407 147 646

Filed Under: News

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A.B.N. 99 010 699 537
AFS Licence no: 241087

Phone: (07) 3434 7800
Fax: (07) 3832 0194

Email: comsure@abcomsure.com.au
or for claims claims@abcomsure.com.au

Austbrokers Comsure

Street Address:
Level 3, 131 Leichhardt Street,
Spring Hill
Brisbane, Australia

Postal Address:
GPO Box 1476
Brisbane Qld 4001

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